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Post by ProJect.Ken` on Dec 9, 2008 11:51:37 GMT -5
my cousin has a low 6 digit account. we think that sumone hacked into one of his friends account and sent my cousin a link. well it wasnt a link but it hacked his account instead. yes yes I KNOW never to accept a link. all ive tried was clicked on the button for retrieve lost account on login. ive tried it numerous times and still nothing from steam. is there any other way that i can try to get the account back? and could the guy change my cousins accounts contact email?
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Post by Popo on Dec 9, 2008 14:30:22 GMT -5
He could change the email, But its actually very simple to get an account back. Just send steam a support email saying some1 jacked ur account then give them any information like maybe a cd key to a game on the account or the account name or if u bought games with a credit card then the type of card it was and then you can tell them the email you had on it before they changed it
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Post by Popo on Dec 9, 2008 14:31:25 GMT -5
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Post by ProJect.Ken` on Dec 10, 2008 17:33:28 GMT -5
ok so i emailed them. how long does it take to get an email back?
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Post by Popo on Dec 11, 2008 20:40:33 GMT -5
um idk i guess it depends on how much info you gave them to help. i got mine back in less than a day because i gave them like everything i could
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Post by quickshot on Dec 15, 2008 11:29:26 GMT -5
project sometimes they don't email u back. u never know how long it could take
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Post by Popo on Dec 16, 2008 14:27:40 GMT -5
no they always email back... the timing just depends on how helpful u are
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Post by quickshot on Dec 18, 2008 17:07:09 GMT -5
well yeah u got to give the right info to them for a quicker respones
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